ba78 Privacy Policy
ba78 treats the security of your personal information as its highest priority. This policy transparently describes how we collect, use, and protect your information.
1. Introduction and Scope
ba78 ("we", "us" or "platform") is a trusted online betting and casino platform in Bangladesh. This Privacy Policy explains what information we collect about you when you use ba78's website, mobile site or related services, how we process it, and what steps we take to protect your information.
By using our platform, you are agreeing to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services and contact us.
This Privacy Policy serves as a supplement to ba78's Terms and Conditions. Please read both documents together.
2. Information We Collect
ba78 collects information from various sources. The different types of information collected are described below:
Personal Identity Information
- Full name and date of birth
- National ID number (where applicable)
- Email address
- Mobile number
- Residential address
Financial and Transaction Information
- bKash, Nagad, Rocket, or Upay account details
- Deposit and withdrawal history
- Bonus and reward transaction records
- Transaction time and amount
Technical Information
- IP address and device type
- Browser and operating system information
- Cookie and session data
- Login time and location
Gaming Activity Information
- Play history and preferences
- Bet amount and results
- Session duration
- Bonus usage history
3. Purpose of Information Use
ba78 uses your collected information only for the following lawful purposes:
4. Sharing Information with Third Parties
ba78 does not sell your personal information to any third party for commercial purposes. However, information may be disclosed in the following limited circumstances:
Legal Obligations
When disclosure of information is required by law, regulation, or order of a competent authority, ba78 complies with applicable law. Information may also be disclosed to assist in investigations or judicial proceedings.
Service Provider Partners
Limited information is shared with payment processors (bKash, Nagad, Rocket, Upay), technology partners, and security monitoring firms under strict confidentiality agreements. These partners may use the information only for the agreed contractual purpose.
Fraud Prevention Measures
Only the minimum necessary information is exchanged with verification agencies used in anti-money laundering (AML) and fraud prevention processes. The confidentiality of information is maintained at all times in these cases.
5. Data Security Measures
ba78 uses industry-standard technology and practices to protect your information. Our security infrastructure is as follows:
SSL Encryption
All data transfers are secured using 256-bit SSL/TLS encryption technology.
Firewall Protection
Advanced firewalls and intrusion detection systems prevent unauthorized access.
Password Hashing
Your password is never stored in plain text — strong hashing algorithms are used.
Regular Audits
Regular security testing and vulnerability assessments are conducted by third-party security experts.
Two-Factor Authentication
Two-step identity verification is available for login and sensitive activities.
Restricted Staff Access
Only authorized staff can access your sensitive information, and all access is logged.
Important Note: No system on the internet is 100% secure. Even though ba78 takes every precaution, we cannot guarantee absolute security. Use a strong, unique password for your account and do not share it with anyone.
6. Cookie Policy
ba78 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies Required | Maintaining login sessions, security verification, and keeping core functions active. | Session |
| Functional Cookies Optional | Saving your language preference, layout settings, and personalization. | 30 days |
| Analytics Cookies Optional | Analyzing user behavior to improve the service. All data is anonymized. | 3 months |
| Security Cookies Required | Preventing CSRF attacks and detecting unusual activity. | Session |
You can disable optional cookies from your browser settings. However, disabling essential cookies may limit some functionality of the platform.
7. Data Retention Period
ba78 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
Retention Guidelines
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Financial records are retained for a minimum of 5 years after account closure.
- KYC Documents: Identity verification documents are retained in accordance with legal requirements.
- Promotional Communications: Cancelled immediately upon withdrawal of consent.
- Log Files: Security logs are retained for a maximum of 1 year.
- Cookie Data: Automatically deleted according to the set expiry period.
8. Your Rights
ba78 respects your rights over your personal information. You may exercise the following rights:
Right to Access
You have the right to know what information we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete information.
Right to Erasure
You may request deletion of your personal information where there is no legal obligation to retain it.
Right to Object to Processing
You may object to the processing of your information for specific purposes.
Right to Data Portability
You may request a copy of your personal information in a structured format.
Right to Withdraw Consent
You may withdraw consent for promotional communications at any time.
To exercise the above rights, contact us via live chat or email. We will respond to your request within 30 business days in accordance with Bangladesh Standard Time (BST, UTC+6).
9. Protection of Minors' Information
Strict Prohibition for Those Under 21
ba78's services are for individuals aged 21 and above only. We do not knowingly collect information from anyone under 21. If we become aware that information has been collected from a minor, it will be deleted immediately and the associated account will be closed. If you believe a minor is using our platform, please let us know immediately.
10. Changes to the Privacy Policy
ba78 reserves the right to update this Privacy Policy as needed. In the event of any significant change:
- The updated policy will be published on the platform and the "Last Updated" date will be revised.
- For important changes, a notification will be sent to the registered email address.
- Continued use of the platform after changes are made will be considered acceptance of the new policy.
- You can always visit this page to read the latest Privacy Policy.
We recommend that you visit this page regularly to stay informed about the latest policy.
11. Contact Us
If you have any questions, objections, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Related Policies: Terms and Conditions Responsible Gaming FAQ